Requirements for regulated industries, built to order.
Data residency, CMEK, dedicated shards, and SLAs are available to discuss through the Enterprise program.
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When you need a trail that can't be erased.
Legal Hold, GDPR erasure, and 7-year audit log retention (statutory retention, linked to Legal Hold) are available to discuss through the Enterprise program. Tamper-evident audit logs (hash chain) come standard on Business and above.
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Invoice billing and MSAs, available on request.
Talk to us about a contract structure that fits your procurement and legal process.
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Custom requirements, handled as a program.
Data residency, dedicated infrastructure, long-term audit retention, SLAs — for requirements our standard plans don't cover, we work with you directly through our Enterprise program.
What you can discuss with us
None of the following is included in our standard plans today. Each is handled individually through the Enterprise program.
- Data residency
Tell us your requirements around where data is stored, and we'll work through the options.
- CMEK (customer-managed encryption keys)
We can discuss using encryption keys you manage.
- Dedicated shards
If you need dedicated infrastructure, we can discuss what that looks like.
- DLP integration
We can discuss integrating with your existing DLP tooling.
- Legal hold
We can discuss data preservation for litigation or investigation needs.
- GDPR erasure & statutory retention
We can discuss handling GDPR erasure requests and statutory retention periods.
- 7-year audit retention (statutory retention, linked to Legal Hold)
Tamper-evident audit logs (hash chain) come standard on Business and above. On Enterprise, we can discuss long-term audit requirements including statutory 7-year retention and Legal Hold linkage.
- SLA & dedicated CSM
We can discuss a service-level agreement and a dedicated customer success contact.
- Invoice billing & MSA
We can discuss invoice-based billing and a master service agreement.
Business+ vs. Enterprise
How our top standard plan compares to a custom Enterprise agreement.
| 項目 | Business+ | Enterprise |
|---|---|---|
| Billing | Per-seat (credit card, etc.) | Invoice billing, by discussion |
| Data residency | Standard configuration | By discussion, based on your needs |
| Support | Standard support | Dedicated CSM, by discussion |
| Contract | Standard terms of service | MSA (master service agreement), by discussion |
How it works
Contact us
Tell us about your current setup and the requirements you're evaluating.
Discovery
We work through data residency, contract structure, and audit requirements together.
Proposal
We put together a configuration and terms that match what you need.
Frequently asked questions
It's quoted individually based on seat count and requirements. Contact us to get started.
Before you reach out
Everything on this page is a discussion topic for our Enterprise program. If our standard plans already cover what you need, see Team & Business plans. For our overall approach to security, see Security.
Ready to talk? Use the contact form.
Tell us about your requirements — we'll take it from there.
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